Frequently Asked Questions
Product Features
& Functionality
Most of our ride-on cars are designed for kids aged 1 to 8 years, depending on the model.
Yes, many of our models include a 2.4GHz parental remote for added safety and control.
Our ride-ons are battery-operated, rechargeable electric vehicles with manual and remote operation modes.
On average, the battery lasts 1–2 hours per full charge depending on the model and terrain.
It varies by model, but most can support 25–40 kg (55–88 lbs).
Yes! Our ride-ons are designed for smooth outdoor surfaces & driveways.
Yes, most models include LED headlights, music players, USB/AUX inputs, and horn sound effects.
Yes, most models include LED headlights, music players, USB/AUX inputs, and horn sound effects.
Yes, we offer both single and double-seater models based on family needs.
Yes, we provide spare parts including batteries, wheels, remotes, and chargers upon request.
Battery &
Charging
Charging takes about 6 to 7 hours for a full charge.
We recommend unplugging after full charge to prolong battery life and prevent overheating.
Charge after each use or when you notice a decrease in performance.
Yes, the battery can be replaced. Contact our support team for compatible models.
Ensure full charging cycles are followed. If the issue persists, the battery may need replacement.
Assembly &
Maintenance
Yes, some basic assembly is required, but we provide a detailed manual and video guides.
Typically, it takes 30–45 minutes with basic tools.
Regularly check battery charge, clean the wheels, and inspect for loose parts or connections.
Use a damp cloth. Avoid spraying water directly on electrical parts or the motor.
Manuals are included in the box and also available on our website under product listings.
Ordering &
Delivery
You can purchase directly from our official website or through our local retailer shops.
Standard delivery takes 3–7 business days, depending on your location.
Yes, COD is available in select areas.
Yes, tracking information will be sent via email or SMS once the order is shipped.
Contact our support team immediately. We offer replacements or refunds as per our warranty and return policy.
Warranty, Returns
& Support
Yes, we offer a standard 3 month warranty on battery and motor-related issues. Terms apply.
We accept returns within 7 days of delivery if the item is unused and in original packaging.
You can reach us via email, phone, or WhatsApp — all details are available on our "Contact Us" page.
Orders can be modified or cancelled within 24 hours of placement or before shipment.
Currently, we only deliver within Tamilnadu & Karnataka. Stay tuned for Different Locations.